OUR CERTIFICATES
ISO 9001:2015
ISO14001:2015
ISO 45001:2018
ISO 9001:2015
ISO14001:2015
ISO 45001:2018
Short answers to the questions we hear most from sanitaryware and tableware producers about warranty, spare parts, after-sales support and testing. Anything missing? Ask us directly.
01
All Castimo machines and systems come with a one-year warranty.
Very quickly. Wear and spare parts for ANKA high pressure casting machines are kept available and shipped at short notice see Service & Spare Parts for the full scope.
Customer questions are generally answered very quickly by phone, e-mail or video call, in English, German or Turkish.
02
Our after-sales service, together with the experienced team behind it, is reachable at any time. You get fast feedback via solution videos, video calls and remote fault diagnostics and an engineer back on site whenever it is needed.
Yes. Solution videos, live video connections and remote fault checks are a standard part of our after-sales support.
Thanks to our enlarged after-sales engineering team, a technician can travel to your plant at very short notice. Depending on your preference, we first try to solve the issue on site with our products and remote guidance.
03
Yes. We run tests for customers in existing ceramic plants of our partners, combined with our own test laboratories simulating the temperature and humidity of your site and firing to your own kiln curve.
Yes. Our mould repair service extends the service life of porous resin moulds well beyond their regular cycle count.
Engineering, equipment, moulds, installation, commissioning and ramp-up one contract, one responsibility, one contact person. From the first feasibility study to stable series production.
Project phases
High-porosity resin systems for High Pressure Slip Casting over 100,000 casting cycles per mould.
Systems & products
Cleaning, care and mould paints for maximum mould lifetime and consistent casting results.
Systems & products
RECKLI products for model and mould production clean mould release and flawless plaster moulds with fast setting and long service life.
Systems & products
From model development to serial moulds our own mould shop, not a subcontractor.
Systems & products
CNC machining for sanitaryware, tableware and technical ceramics from porous resin blocks to individual machining requests. We also offer our CNC service for projects outside the ceramics industry.
Slip and glaze preparation, storage, screening and weighing the basis for constant casting quality.
Systems & products
Traditional bench casting and high pressure casting machines of the ANKA series dimensioned to your output.
Systems & products
A smart drying solution with digital process integration uniform, optimised drying that minimises cracking, warping and surface imperfections.
Systems & products
Glaze application, retouching, foot wiping and syphon glazing from manual cabins to carousel lines.
Systems & products
Firing is integrated into the overall layout to ensure smooth material flow and compatibility with the defined production concept kiln type, capacity and kiln-car concept are dimensioned to the casting output.
Systems & products
Casting, glazing and logistic robots added where they pay off, not everywhere.
Systems & products
Transport and conveyor systems connecting every stage of the line.
Systems & products
Feasibility, capacity concept and factory layout the earlier we are involved, the more efficient your plant becomes.
Systems & products
Laboratory equipment and functional testing for running production.
Systems & products
Overhauled machines where the budget decides available equipment changes continuously, information on request.
Systems & products
Spare parts, modernization and training after handover.
Systems & products
High-porosity resin systems for High Pressure Slip Casting over 100,000 casting cycles per mould.
Systems & products
Cleaning, care and mould paints for maximum mould lifetime and consistent casting results.
Systems & products
RECKLI products for model and mould production clean mould release and flawless plaster moulds with fast setting and long service life.
Systems & products
From model development to serial moulds our own mould shop, not a subcontractor.
Systems & products
CNC machining for sanitaryware, tableware and technical ceramics from porous resin blocks to individual machining requests. We also offer our CNC service for projects outside the ceramics industry.